Frequently Asked Questions
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Windows XP Dial up

1. Click Start --> Control Panel --> Network and Internet Connections
2. Click on Create a new connection --> Connect to the Internet --> Next (You may have to select "switch to classic view")
3. Select Set up my connection manually --> Select Connect using a dial-up modem
3. Enter Innova.net as the ISP name --> Next
4. Enter your Local Access Number as Phone Number --> Next
5. Enter your username, password and check all 3 boxes --> Next
6. Select Add Shortcut to Desktop and select Finish.

Windows ME Dial Up

1. Open up Start -->Settings ---> Dial-up Networking
2. Click on Make a new connection --> Next
3. Enter Innova.net as the connection name --> Next
4. Enter Your Area Code and Local Access Number --> Next
5. You will see Innova.net as a listed connecton
6. Right click on the innova.net connection and left click properties. Uncheck "use area code and dialing properties" and then click OK.
6. Right click once more on Innova.net and select "Create Shortcut" (you will need to say yes to the box that pops up).
7. Your connection should now be on the desktop.


Windows 2000 Dial Up

1. Click Start --> Settings --> Network and Dial-up connections --> Make New Connection
2. Click on next
3. Choose "Dial up to the Internet" and click next.
4. Select the option "I want to setup my connection manually..." and click next.
5. Select "I want to connect through a phone line or modem" and then click next.
6. Enter your local access number or nationwide access number and uncheck "Dial using area code or country code" and then click next.
7. Enter your username and password and click next.
8. Enter the connection name as "Innova.net" - Click next.
9. If you wish to setup a mail account, please say yes here and refer to this page for setup instructions. If no, then click next and then finish on the next screen.


Windows 98

1. Open up My Computer --> Dial-up Networking
2. Click on Make a new connection --> Next
3. Enter Your Area Code and Local Access Number --> Next
4. Enter Innova.net as the connection name --> Next
5. You will see Innova.net as a listed connecton.
6. Right click on Innova.net and select Properties
6. Uncheck "Use area code and dialing properties"
7. Click on the Server Types tab ---> Make sure Enable software compression and TCP/IP are both selected. Anything else can be unchecked.
8. Click OK.
6. Right click once more on Innova.net and select "Create Shortcut" (you will need to say yes to the box that pops up).